About Us

The project is run by a small central team at Great Yarmouth Borough Council. We have a dedicated project co-ordinator and frontline delivery is co-ordinated by GYBC’s Neighbourhood Managers. Frontline staff are employed by our seven delivery partners:

Our Delivery Partners

DIAL Great Yarmouth

DIAL is delivering specialist advice and support to individuals via their Multi-Disciplinary Workers. They have been working in the Borough for over ten years, offering free confidential information and advice on issues such as debt, benefits, housing, employment, and health challenges.They have also been building up local collaboration relationships with partners and are co-located with GYROS, which is already resulting in cost savings and added value to their services.

Future Projects

Future Projects is providing support to individual residents through our Life Connectors. We are a driving force for social change and are transferring the successful approach and practice developed in Norwich to Great Yarmouth. Our Life connectors support individuals and communities to overcome multiple challenges and disadvantages, by enabling them to develop their own creative solutions to solve problems.


We are leading on the delivery of the voluntary sector service transformation aspects of the project through our team of service connectors. Our organisation supports newcomers and migrant communities in the Great Yarmouth area, but we are widening our remit through this project to support a wide range of people and to link up services more effectively.

Voluntary Norfolk

We are delivering community development and transformation through Community Development Workers and Community Connectors, but we are also contributing the delivery of the employment and skills and economic development aspects of the project through our Skills Connectors. We have been the partner of choice for the Borough Council for over eight years because of our expertise in developing and delivering voluntary sector infrastructure support and development.

Our Team

Life Connectors:

Providing one to one support to people who need a bit of help to enable them to overcome complex life challenges and build personal resilience: providing coaching, practical advice, techniques on coping and linking people to support networks.

Transformation Manager:

Supporting communities and businesses to work together, creating work placement opportunities for long term unemployed residents and recruiting Business Opportunity Co-Ordinators to pool their skills within neighbourhood teams.

Community Connectors:

Building relationships with local people by proactively engaging in natural locations (e.g. school gates, corner shop, parks). They find out what matters to people and connect them to other local residents, activities and support services, if needed.

Volunteer Coordinator:

Recruiting, supporting and training volunteers across the project, matching interests with skills and developing opportunities.

Community Development Workers:

Working with residents to develop events, activities, projects, and community groups to benefit their neighbourhood: the approach focuses on strengths and capabilities, collective action and social justice.

Training Connector:

Developing tailored and innovative training and learning opportunities, by matching the interests of individuals with the development of skills highlighted by local employers as entry-level requirements into local jobs.

Service Connectors:

A central contact point for making sure that local people with  complex life challenges are able to gain supported access to the right services at the right time.

Multi-Disciplinary Workers:

Providing dedicated, specialist advice and guidance on debt, benefits, housing and wider support needs. Support is provided on a one to one level, and to community based groups.

Skills Connectors:

Working with people to identify skills, talents and ambitions, and matching these with opportunities that will improve their work readiness and employment chances e.g. soft skills workshops, volunteering, work placements, training courses.